What is a game server?
A game server is a dedicated remote machine that hosts a multiplayer version of a game, allowing multiple players to connect and play together online.
Why should I rent a game server instead of hosting it myself?
Renting a server offers better performance, 24/7 uptime, control over server settings, mod support, and no reliance on your personal internet or hardware.
How do I purchase a game server?
Select the game you want to host, choose the server location and configuration (RAM, slots, etc.), proceed to checkout, and your server will be online in minutes.
Do I need technical experience to manage a server?
No technical knowledge is required. Our user-friendly control panel allows you to manage the server easily. However, we also offer advanced options for experienced users.
Where are your servers located?
We offer multiple server locations, including London (UK), Frankfurt (Germany), New York (USA), and more — allowing you to choose the closest location for the best latency.
Will my server run 24/7?
Yes, all of our servers run continuously 24/7 unless you stop them manually via the control panel.
Can I switch my server location later?
Yes, you can migrate your server to another location. Just contact support for assistance.
What kind of hardware do you use?
We use enterprise-grade hardware, including high-performance CPUs, SSD storage, and DDR4 RAM, to ensure low latency and smooth gameplay.
Which games do you support?
We support a wide range of games including Minecraft, ARK: Survival Evolved, Rust, Valheim, and more.
Can I install mods or plugins on my server?
Yes, mod and plugin installation is supported. For Minecraft, we support Forge, Spigot, Bukkit, PaperMC, and more.
Do you support crossplay for Minecraft Bedrock and Java editions?
Yes, crossplay is possible through certain configurations. Reach out to support for help setting it up.
How many players can join my server?
The player limit depends on the plan you choose. You can upgrade anytime to allow more slots.
What payment methods do you accept?
We accept credit/debit cards, PayPal, and various local payment methods depending on your country.
Is there a free trial available?
We offer a 24-hour refund guarantee. If you're not satisfied, contact us within 24 hours for a full refund — no questions asked.
Can I upgrade or downgrade my server later?
Yes, you can upgrade or downgrade your server resources anytime through the dashboard.
Do you offer discounts for longer billing cycles?
Yes, we offer discounts for quarterly, semi-annual, and annual plans.
Do you offer technical support?
Yes, our support team is available 24/7 via live chat and ticket system to help with any issues.
Can you help me install mods or configure the server?
Absolutely. Our support staff can assist you with mod installations, configuration, and general troubleshooting.
What if I break something? Can I restore my server?
Yes, we offer daily backups. You can restore your server from a previous save via the control panel.
Will my server be DDoS protected?
Yes, all of our servers include DDoS protection to ensure uninterrupted gameplay.
Do I have full access to the server files?
Yes, you get full access to the server files via our file manager or FTP.
Is my data secure?
Yes, we take data protection seriously. Your server data is stored securely and backed up regularly.
