Last updated: 01/08/2025
At love2host.com, operated by GROOTHART HOLDINGS LIMITED (Company number 16368642), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Who we are
Company name: GROOTHART HOLDINGS LIMITED
Company Number: 16368642
Address: 27 Old Gloucester Street, London, WC1N 3AX, United Kingdom
Email: info@love2host.com
Information We Collect
We may collect the following types of personal information:
- Full name
- Email address
- Billing address
- Payment information (processed securely via third-party payment gateways)
- IP address
- Game server configurations and preferences
- Communication history
We only collect information necessary to provide and improve our services.
How We Use Your Information
We use the information we collect to:
- Provide and manage your server hosting account
- Process payments and transactions
- Communicate with you regarding your orders or support requests
- Send important updates and service notifications
- Improve our services and website functionality
- Comply with legal obligations
How We Store and Protect Your Information
Your personal data is stored securely on servers located in data centers within the European Union and/or United Kingdom. We implement industry-standard technical and organizational measures to protect your data against unauthorized access, alteration, or disclosure.
Third-Party Services
We may use trusted third-party providers to:
- Process payments (e.g., Stripe, PayPal)
- Host infrastructure
- Analyze website traffic
- Send transactional emails
These providers have access to your data only to the extent necessary for their services and are required to protect your data in accordance with data protection regulations.
Cookies and Tracking
We use cookies and similar tracking technologies to:
- Enable website functionality
- Remember user preferences
- Analyze traffic and usage patterns
You can control or disable cookies in your browser settings.
Your Data Rights (GDPR)
If you are located in the European Economic Area (EEA), you have the right to:
- Access, correct, or delete your personal data
- Restrict or object to certain processing
- Request data portability
- Withdraw consent at any time
- File a complaint with a supervisory authority
To exercise these rights, contact us at info@love2host.com.
Data Retention
We retain personal data only as long as necessary for the purposes stated in this policy or as required by law. You may request deletion of your account and data at any time.
Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If you believe we have collected such data, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Please review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy, you can contact us at:
GROOTHART HOLDINGS LIMITED
27 Old Gloucester Street, London, WC1N 3AX, United Kingdom
Email: info@love2host.com